Shipping policy
At Volt Nova, we're committed to delivering your order safely and as quickly as possible.
Order Processing
• Orders are processed within 1–3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• Once your order has been processed, you will receive a confirmation email with tracking information (when available).
Shipping Times
• Standard Shipping: 5–12 business days.
• Delivery times may vary depending on your location and carrier delays.
Shipping Costs
• Shipping costs are calculated at checkout unless a free shipping promotion is active.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your package.
Delayed Orders
While we strive to deliver orders on time, unexpected delays due to weather, customs, or courier services may occur. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Volt Nova is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
Need Help?
If you have any questions about your order, please contact our support team through our Contact page. We're always happy to help.